People & Communications (p&c) Services Agent

KONE Oyj

2 Locations
**
Bilingual english communication skills
Case management tool proficiency
End-to-end hr process execution
** KONE Oyj is seeking a People & Communications Services Agent to support HR service delivery across Southeast Asia. The ideal candidate will have a strong background in HR administration, excellent communication skills, and a genuine interest in HR development. **

Job Summary

  • This role provides HR service delivery support to the Southeast Asia cluster, managing end-to-end processes across six countries.
  • The position requires strict adherence to Service Level Agreements while maintaining accurate case logs and quality statistics.
  • KONE offers career progression, comprehensive learning programs, and a collaborative culture focused on employee engagement and sustainability.

Matching Summary

Match Score: 75

** KONE Oyj is seeking a People & Communications Services Agent to support HR service delivery across Southeast Asia. The ideal candidate will have a strong background in HR administration, excellent communication skills, and a genuine interest in HR development. **

Skills & Requirements

Must-have

  • Bilingual English communication skills
  • Case management tool proficiency
  • End-to-end HR process execution
  • Service Level Agreement adherence
  • Quality checks and reporting

Nice-to-have

  • Workday HRIS experience
  • Shared service center background
  • Knowledge of labor and social law
  • Positive customer service mindset
  • Team collaboration in fast-paced environment

Key Requirements

  • Associate degree in HR or Business Administration
  • Fluency in English language required
  • Previous HR administration experience beneficial

Work Rights

Not specified

Tailored Resume

Cover Letter