It Hardware Support Technician Warehouse

MAERSK

Fully remote
Strong 2nd level desktop support skills
Proficient with end-user devices
Experience with wi-fi/wlan and video conferencing
The IT Hardware Support Technician is responsible for onsite support of end-user devices and asset management

Job Summary

  • The IT Hardware Support Technician is responsible for onsite support of end-user devices and asset management.
  • You will provide 2nd and 3rd level IT support via ServiceNow, ensuring SLA compliance.
  • Maersk promotes a diverse and inclusive workplace, welcoming applicants from all backgrounds.

Matching Summary

The IT Hardware Support Technician is responsible for onsite support of end-user devices and asset management.

Skills & Requirements

Must-have

  • Strong 2nd level desktop support skills
  • Proficient with end-user devices
  • Experience with Wi-Fi/WLAN and video conferencing
  • Basic understanding of warehouse operations

Nice-to-have

  • Strong customer service mindset
  • Excellent communication and collaboration skills
  • Presentation and training abilities

Key Requirements

  • ITIL V3 Foundation certified
  • Good English and German skills

Work Rights

Not specified

Tailored Resume

Cover Letter