Sr. Customer Success Manager/customer Success Manager- Paradox

Workday

Chicago, IL, US
Base: $99,800 usd - $149,600 usd (chicago); $90,30...
Fully remote
Customer success management
Enterprise saas solutions
Ai-powered software expertise
Paradox helps organizations reimagine recruitment with a conversational recruiting platform powered by AI to streamline hiring tasks

Job Summary

  • Paradox helps organizations reimagine recruitment with a conversational recruiting platform powered by AI to streamline hiring tasks.
  • The role involves partnering with enterprise clients globally to deliver exceptional service, training, support, and strategic account management.
  • Workday offers a flexible work approach combining remote and in-person time, with comprehensive benefits and a culture rooted in integrity and empathy.

Matching Summary

Paradox helps organizations reimagine recruitment with a conversational recruiting platform powered by AI to streamline hiring tasks.

Salary

Base: $99,800 USD - $149,600 USD (Chicago); $90,300 USD - $160,400 USD (other US locations); Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Customer success management
  • Enterprise SaaS solutions
  • AI-powered software expertise
  • Global client collaboration
  • Product training and support
  • Account management and renewal

Nice-to-have

  • HR/recruiting software domain expertise
  • Cross-functional team engagement
  • Executive level communication
  • Mentorship of junior team members
  • Flexible work environment

Key Requirements

  • 7+ years customer success experience (Sr. level)
  • 5+ years customer success experience (Manager level)
  • Experience supporting enterprise SaaS implementations
  • Technical understanding of complex software ecosystems
  • Bachelor degree or equivalent experience
  • Ability to travel up to 30%

Work Rights

Not specified

Tailored Resume

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