Specialist I Solution Center

Jefferson

Philadelphia, Pennsylvania, United States of America
Remote
Level 1 phone and remote support
Device hardware and software troubleshooting
Itil processes

Skills & Requirements

Must-have

  • Level 1 phone and remote support
  • Device hardware and software troubleshooting
  • ITIL processes
  • Windows, Mac OS, iOS, Android support
  • Password resets
  • Remote access support
  • IT security compliance

Nice-to-have

  • Proactive problem-solving
  • Collaborative team environment
  • Strong communication skills

Key Requirements

  • Must be able to keep current with new IT security technology and policy developments
  • Work shift: Day (United States of America)
  • Regular employee status
  • No specific certification mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter