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Specialist I Solution Center
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Jefferson
Philadelphia, Pennsylvania, United States of America
Remote
Level 1 phone and remote support
Device hardware and software troubleshooting
Itil processes
Skills & Requirements
Must-have
Level 1 phone and remote support
Device hardware and software troubleshooting
ITIL processes
Windows, Mac OS, iOS, Android support
Password resets
Remote access support
IT security compliance
Nice-to-have
Proactive problem-solving
Collaborative team environment
Strong communication skills
Key Requirements
Must be able to keep current with new IT security technology and policy developments
Work shift: Day (United States of America)
Regular employee status
No specific certification mentioned
Work Rights
Not specified
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