Pune Iii Global Business Svcs, India, United States
Customer payment identification
Process efficiency monitoring
Team coaching and support
This position monitors the efficiency of processes at their maximum level and ensures process, policy, and procedure changes are administered
Job Summary
This position monitors the efficiency of processes at their maximum level and ensures process, policy, and procedure changes are administered.
Empowered to take ownership of associate inquiries and concerns and to follow through on resolutions to ensure complete external and internal customer satisfaction.
Determines employees’ training needs to produce continuous development plans and provides on-going feedback and support to improve performance.
Matching Summary
This position monitors the efficiency of processes at their maximum level and ensures process, policy, and procedure changes are administered.