Logitech is seeking a Cx Knowledge Quality & Performance Specialist in Chennai, India, to enhance the quality and performance of their customer knowledge base content. The ideal candidate will have a strong background in content quality assurance, analytical skills, and a customer-focused mindset
Job Summary
As a CX Knowledge Quality & Performance Specialist, you will serve as the key quality gatekeeper for both new and existing knowledge base content.
Working cross-functionally and leveraging both content and analytics best practices, you will raise the standard for self-help resources—driving content quality, supporting its ongoing performance, and ultimately making it easier for customers to help themselves.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design.
Matching Summary
Match Score: 85
Logitech is seeking a Cx Knowledge Quality & Performance Specialist in Chennai, India, to enhance the quality and performance of their customer knowledge base content. The ideal candidate will have a strong background in content quality assurance, analytical skills, and a customer-focused mindset.