Finance Operations Officer - Resident Financial Management

Bupa

Melbourne, Victoria, Australia
On-site
Experience in aged care billing
Residential finance experience
Accounts receivable expertise
This role is responsible for delivering processes across Accounts Receivable and supporting offshore partner teams within Bupa's Finance Operations function

Job Summary

  • This role is responsible for delivering processes across Accounts Receivable and supporting offshore partner teams within Bupa's Finance Operations function.
  • The position requires proactively engaging with departments to issue timely bills and providing empathetic phone-based customer service to residents and families.
  • Bupa offers a supportive environment with initiatives like the Viva Healthier and Happier program to develop careers and support employee wellbeing.

Matching Summary

This role is responsible for delivering processes across Accounts Receivable and supporting offshore partner teams within Bupa's Finance Operations function.

Skills & Requirements

Must-have

  • Experience in aged care billing
  • Residential finance experience
  • Accounts receivable expertise
  • Epicor system familiarity
  • Intermediate Microsoft Office skills

Nice-to-have

  • High level of empathy
  • Strong customer service orientation
  • Cross-functional upskilling ability
  • Agile and responsive mindset

Key Requirements

  • Proven experience in high volume finance operations
  • Strong understanding of accounting principles
  • Hands-on experience in accounts receivable or billing

Work Rights

Not specified

Tailored Resume

Cover Letter