The company 247 in Schwerin is seeking a Dispatcher / Einsatzleiter/in to manage technical service operations, including coordinating technician deployments and ensuring customer satisfaction. The ideal candidate should possess strong communication skills, technical aptitude, and experience in managing service teams, with a background in a commercial or technical field
Job Summary
The role involves accepting telephone service requests and coordinating technical field teams for repairs, moves, and new installations.
Responsibilities include effective route planning, verifying service orders, and ensuring high levels of customer satisfaction.
The position serves as the primary contact point for customers, sales departments, and internal technical divisions.
Matching Summary
Match Score: 75
The company 247 in Schwerin is seeking a Dispatcher / Einsatzleiter/in to manage technical service operations, including coordinating technician deployments and ensuring customer satisfaction. The ideal candidate should possess strong communication skills, technical aptitude, and experience in managing service teams, with a background in a commercial or technical field.
Skills & Requirements
Must-have
Telephone service request handling
Field technician deployment coordination
Route and schedule planning
Service order billing and verification
Customer complaint resolution
Nice-to-have
Experience coordinating field technicians
Knowledge of dental device technology
SAP software proficiency
Strong communication skills
Teamwork and initiative
Key Requirements
Completed commercial or technical vocational training