Director, Business Process Outsource Operations

3M

Maplewood, MN, USA
Base: $250,000-$290,000 usd; bonus/equity: variabl...
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12 years leadership in shared services or bpo
Bachelor's degree in business or operations
Vendor governance and performance management expertise
** 3M is seeking a Director of Business Process Outsource Operations in Maplewood, MN. The role involves leading outsourced business services, ensuring performance and compliance, and driving operational effectiveness through collaboration with BPO partners. **

Job Summary

  • The role serves as the primary business interface with BPO partners to ensure delivery performance and service quality.
  • This position drives operational effectiveness by optimizing processes and embedding digital and AI capabilities where beneficial.
  • 3M offers competitive pay ranging from $250,000 to $290,000 USD along with comprehensive benefits including medical, dental, and retirement plans.

Matching Summary

Match Score: 75

** 3M is seeking a Director of Business Process Outsource Operations in Maplewood, MN. The role involves leading outsourced business services, ensuring performance and compliance, and driving operational effectiveness through collaboration with BPO partners. **

Salary

Base: $250,000-$290,000 USD; Bonus/Equity: Variable incentive pay included; Benefits: Medical, Dental, Vision, Retirement

Skills & Requirements

Must-have

  • 12 years leadership in shared services or BPO
  • Bachelor's degree in business or operations
  • Vendor governance and performance management expertise

Nice-to-have

  • Master's degree preferred
  • Experience with Lean Six Sigma methodologies
  • Background in global multi-vendor ecosystems

Key Requirements

  • 12 years progressive leadership experience
  • Bachelor's degree required prior to start
  • Must be legally authorized to work in US without sponsorship

Work Rights

Must be legally authorized to work in US without sponsorship

Tailored Resume

Cover Letter