Operation Officer (Customer Service)

SUCCESS PORT SERVICES PTE. LTD.

Singapore
**
Manage feedback via calls emails digital platforms
Conduct onsite inspections and surveillance
Review cctv footage for enforcement
** SUCCESS PORT SERVICES PTE. LTD. is seeking an Operation Officer for their customer service team in Singapore. The ideal candidate will manage daily operations, coordinate with stakeholders, and ensure quality service delivery while possessing strong interpersonal skills and a customer-oriented approach. **

Job Summary

  • The role involves managing and responding to feedback received through multiple channels including calls, emails, and digital platforms.
  • Candidates will conduct onsite inspections and surveillance to verify completed works and enforce standards effectively.
  • The position requires liaising with feedback providers and the public through face-to-face engagements while resolving issues.

Matching Summary

Match Score: 75

** SUCCESS PORT SERVICES PTE. LTD. is seeking an Operation Officer for their customer service team in Singapore. The ideal candidate will manage daily operations, coordinate with stakeholders, and ensure quality service delivery while possessing strong interpersonal skills and a customer-oriented approach. **

Skills & Requirements

Must-have

  • Manage feedback via calls emails digital platforms
  • Conduct onsite inspections and surveillance
  • Review CCTV footage for enforcement
  • Liaise with public and stakeholders face-to-face
  • Perform statistical analysis and duty roster management

Nice-to-have

  • Patient attentive approachable customer-oriented demeanor
  • Willing to work in outdoor environment
  • Able to work independently and collaboratively

Key Requirements

  • Degree or Diploma in any field
  • Minimum 1-2 years of experience in related field
  • Proficient in written and spoken English

Work Rights

Not specified

Tailored Resume

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