Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, focusing on end-to-end payroll processes specifically for Germany and Switzerland. The role is fully remote and emphasizes teamwork, innovation, and client relations, offering opportunities for career advancement and development
Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will work autonomously on customer escalations, collaborating with Customer Experience and Payroll Operations teams to meet service level agreements.
This is a full-time position with a fixed weekly schedule from Saturday through Wednesday, requiring availability for weekend shifts.
Matching Summary
Match Score: 85
Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, focusing on end-to-end payroll processes specifically for Germany and Switzerland. The role is fully remote and emphasizes teamwork, innovation, and client relations, offering opportunities for career advancement and development.
Salary
Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package included
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll expertise
Professional fluency in German language
Deep understanding of DACH tax regulations
Client-facing customer service skills
Nice-to-have
Experience working in remote environments
Ability to mentor and support colleagues
Fluency in English and asynchronous communication
Analytical problem-solving mindset
Adaptability in fast-paced international settings
Key Requirements
Hands-on experience processing end-to-end payroll specifically for Germany and/or Switzerland