Base: $15.00ph + incentives; bonus/equity: not spe...
Fully remote
High-volume inbound calls
Customer service and sales
Upsell products and services
Agents handle high-volume inbound calls that combine customer service with inbound sales, including identifying opportunities to upsell products, services, warranties, and memberships while delivering a positive customer experience
Job Summary
Agents handle high-volume inbound calls that combine customer service with inbound sales, including identifying opportunities to upsell products, services, warranties, and memberships while delivering a positive customer experience.
This is a 100% remote position, with opportunities available for candidates residing within specific states and offering benefits such as paid on-the-job training, medical, dental, vision, and prescription benefits eligibility on day one of employment.
The role requires providing direct support to GE Appliances Owners with a strong focus on sales and service by balancing customer service and inbound sales by identifying opportunities to upsell products and services while consistently meeting defined sales performance metrics and KPIs.
Matching Summary
Agents handle high-volume inbound calls that combine customer service with inbound sales, including identifying opportunities to upsell products, services, warranties, and memberships while delivering a positive customer experience.
Salary
Base: $15.00/hour + incentives; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, prescription on day one, 401(k) match, PTO