Guest Service Ambassador

Sofitel Sydney Wentworth

Stratford, United Kingdom
On-site
Welcomes guests with care
Anticipates guest needs
Promotes company loyalty program
The Guest Service Ambassador position at Sofitel Sydney Wentworth seeks a proactive individual who can provide exceptional customer service by welcoming guests, anticipating their needs, and effectively managing their queries. The role emphasizes a personalized approach to hospitality and requires knowledge of hotel services and local attractions

Job Summary

  • Welcomes all guests as soon as they arrive with care and attention, with a personalised approach.
  • Carries out all operations concerning guests arrival and departure in compliance with payment procedure.
  • Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Matching Summary

Match Score: 85

The Guest Service Ambassador position at Sofitel Sydney Wentworth seeks a proactive individual who can provide exceptional customer service by welcoming guests, anticipating their needs, and effectively managing their queries. The role emphasizes a personalized approach to hospitality and requires knowledge of hotel services and local attractions.

Skills & Requirements

Must-have

  • welcomes guests with care
  • anticipates guest needs
  • promotes company loyalty program
  • solves guest problems
  • informs guests about services

Nice-to-have

  • contributes to targets
  • warm style furnished apartments
  • diversity and inclusion commitment

Key Requirements

  • Not specified

Work Rights

Not specified

Tailored Resume

Cover Letter