Chapter Lead Customer Channels And Data (ccd) Non-financial Risk

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End-to-end non-financial risk management
Technology risk
Data governance
** The Chapter Lead Customer Channels and Data (CCD) position focuses on overseeing non-financial risk management within Business Banking, ensuring innovative and technology-driven outcomes while maintaining a strong risk culture. Candidates should possess extensive experience in risk management, particularly in technology and data governance, as well as strong leadership abilities. **

Job Summary

  • As Chapter Lead Customer Channels and Data (CCD) – Non‑Financial Risk, you will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite.
  • You are accountable for end‑to‑end non‑financial risk management across customer and banker channels, data and analytics, AI and models, technology platforms, and supplier environments.
  • You’ll have a highly visible and impactful role, working on complex and meaningful matters that shape how Business Banking delivers safe, innovative and customer‑focused outcomes.

Matching Summary

Match Score: 75

** The Chapter Lead Customer Channels and Data (CCD) position focuses on overseeing non-financial risk management within Business Banking, ensuring innovative and technology-driven outcomes while maintaining a strong risk culture. Candidates should possess extensive experience in risk management, particularly in technology and data governance, as well as strong leadership abilities. **

Skills & Requirements

Must-have

  • end-to-end non-financial risk management
  • technology risk
  • data governance
  • AI and advanced analytics risk
  • model risk
  • operational risk
  • third-party/supplier risk

Nice-to-have

  • growth mindset
  • sound judgement
  • challenge constructively
  • ethical AI practices
  • human-in-the-loop controls

Key Requirements

  • Extensive experience in non-financial risk management
  • Deep expertise across technology, data, AI, model, operational, and third-party risk
  • Strong understanding of data, analytics, and model governance
  • Proven experience applying risk and change frameworks
  • Strong people leadership capability

Work Rights

Not specified

Tailored Resume

Cover Letter