Front Desk Agent - Full Time

The Kendall Hotel

Cambridge, Massachusetts, US
Base: $25.00 - $25.00; bonus/equity: not specified...
Engaging personality
Positive and clear speaking voice
Inputting and retrieving computer information
The ideal candidate uses their engaging personality to create a memorable first impression for our guests

Job Summary

  • The ideal candidate uses their engaging personality to create a memorable first impression for our guests.
  • While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
  • Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

Matching Summary

The ideal candidate uses their engaging personality to create a memorable first impression for our guests.

Salary

Base: $25.00 - $25.00; Bonus/Equity: Not specified; Benefits: comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, employee rates on hotel stays

Skills & Requirements

Must-have

  • Engaging personality
  • Positive and clear speaking voice
  • Inputting and retrieving computer information
  • Answering telephone
  • Field guest complaints
  • Remain calm and alert

Nice-to-have

  • Making meaningful connections
  • Taking steps to WOW people
  • Steward of history
  • Dynamic and forward-thinking neighborhood

Key Requirements

  • 1+ years of related guest experience
  • Experience in Hospitality preferred
  • Availability to work weekends and holidays
  • Experience in property management software preferred
  • Strong organizational and analytical skills
  • Demonstrated ability to multi-task
  • Ability to work cohesively with a team
  • Ability to exercise sound logic and judgment
  • Must be self-directed, motivated
  • Exceptional customer service and interpersonal skills
  • Willingness to work flexible hours
  • Ability to communicate effectively in English
  • Experience in all Microsoft Office suite products

Work Rights

Not specified

Tailored Resume

Cover Letter