This role ensures the accuracy and integrity of the Configuration Management Database (CMDB) and Asset Inventory to enable effective IT service delivery
Job Summary
This role ensures the accuracy and integrity of the Configuration Management Database (CMDB) and Asset Inventory to enable effective IT service delivery.
The organization values SACM excellence and offers continuous learning resources to help employees accelerate their careers.
Candidates will collaborate with other Service Management processes like Change Management to ensure SCM policies are followed across the organization.
Matching Summary
This role ensures the accuracy and integrity of the Configuration Management Database (CMDB) and Asset Inventory to enable effective IT service delivery.
Skills & Requirements
Must-have
ITIL V4 Foundation qualification
Configuration Management experience
ServiceNow platform expertise
CMDB data integrity management
CI identification and registration standards
Nice-to-have
Self-motivated and detail oriented
Strong analytical problem-solving skills
Experience with Continual Service Improvement
Ability to lead divisional working groups
Passion for evolving technology landscape
Key Requirements
ITIL V4 Foundation qualification or equivalent experience