The Senior Patient Navigator provides support and guidance throughout the patient’s care continuum by helping patients navigate through the maze of doctors’ offices, clinics, hospitals, outpatient centers, insurance and payment systems
Job Summary
The Senior Patient Navigator provides support and guidance throughout the patient’s care continuum by helping patients navigate through the maze of doctors’ offices, clinics, hospitals, outpatient centers, insurance and payment systems.
Ensures patients have access to insurance and social service programs for which they are eligible and maintains knowledge of insurance referral requirements.
Assists lower-level Patient Navigators as needed and acts as liaison/advocate for patients, physicians, and staff in facilitating ease of care.
Matching Summary
The Senior Patient Navigator provides support and guidance throughout the patient’s care continuum by helping patients navigate through the maze of doctors’ offices, clinics, hospitals, outpatient centers, insurance and payment systems.
Skills & Requirements
Must-have
Patient care continuum support
Insurance and social service access
Liaison between patients and providers
Resolving barriers to care
Community health resource knowledge
Nice-to-have
Resource for junior staff
Building community partnerships
Advocacy for patient needs
Key Requirements
High School Diploma or equivalent/relevant experience