Customer Experience Manager

Five Below

Santa Fe, NM, United States
Base: $19.40; bonus/equity: not specified; benefit...
Wowing the customer through personal contact
B.e.s.t. customer service experience
Leading front end operations
Five Below is committed to creating an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff

Job Summary

  • Five Below is committed to creating an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.
  • The Customer Experience Manager is responsible for leading their assigned store to achieve and maintain customer service score goals and leading front end operations.
  • Five Below offers a comprehensive benefits package covering health, financial, and personal wellness.

Matching Summary

Five Below is committed to creating an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.

Salary

Base: $19.40; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Wowing the Customer through personal contact
  • B.E.S.T. customer service experience
  • Leading front end operations
  • Maintaining store cleanliness and recovery
  • Performing store manager duties in absence

Nice-to-have

  • Embrace purpose: Let Go & Have Fun
  • Inspire with big ideas and super energy
  • Make the workplace a WOWplace
  • Creative thinking and composure under pressure

Key Requirements

  • Minimum 2 years of management experience
  • High School Graduate or equivalent
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Ability to maintain composure under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter