Manager, Technical Support Engineering – Workday Platform

Workday

Fully remote
Workday analytics domain expertise
Prism and people analytics tools
Sql and python data analysis
This role leads a high-performing global team of analytics support engineers to deliver world-class support to Workday customers

Job Summary

  • This role leads a high-performing global team of analytics support engineers to deliver world-class support to Workday customers.
  • The position requires deep technical investigation across analytics performance, query optimization, and system health diagnostics.
  • Candidates must have 6+ years of experience in technical support or analytics with at least 2 years leading teams.

Matching Summary

This role leads a high-performing global team of analytics support engineers to deliver world-class support to Workday customers.

Skills & Requirements

Must-have

  • Workday Analytics domain expertise
  • Prism and People Analytics tools
  • SQL and Python data analysis
  • Distributed systems troubleshooting
  • 24x7 on-call rotation management
  • Log analysis and debugging

Nice-to-have

  • Inclusive collaborative culture
  • Customer success partnership
  • Strategic roadmap influence
  • Scalable process development
  • Sun-drenched optimism

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • 6+ years technical support or analytics experience
  • 2+ years leading technical teams
  • Proficiency in SQL and Python scripting

Work Rights

Not specified

Tailored Resume

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