Manager, Customer Success - Audit

Thomson Reuters

Base: $147,000 - $273,000; bonus/equity: not speci...
Hybrid
People management experience
Operational excellence
Data-driven insights
You will lead a team of Customer Success Managers responsible for driving adoption, satisfaction, and retention across customer segments

Job Summary

  • You will lead a team of Customer Success Managers responsible for driving adoption, satisfaction, and retention across customer segments.
  • Success in this role means building a high-performing team and fostering a culture of customer advocacy.
  • We offer comprehensive benefit plans including flexible vacation and mental health days.

Matching Summary

You will lead a team of Customer Success Managers responsible for driving adoption, satisfaction, and retention across customer segments.

Salary

Base: $147,000 - $273,000; Bonus/Equity: Not specified; Benefits: Comprehensive benefit plans

Skills & Requirements

Must-have

  • people management experience
  • operational excellence
  • data-driven insights

Nice-to-have

  • collaborative influencer
  • change agent
  • strategic operator

Key Requirements

  • Bachelor’s degree in Business or related field
  • 5+ years in Customer Success or Account Management
  • 2+ years of people management experience

Work Rights

Not specified

Tailored Resume

Cover Letter