Rentokil North America is seeking a Customer Service Representative I for their Pascagoula location. The role involves assisting customers with service inquiries and scheduling, while also providing an opportunity for career growth within a supportive company culture
Job Summary
Customer Service Representatives (CSRs) are the first contact to help resolve customers' concerns, being courteous, knowledgeable, and empathetic.
Responsibilities include maintaining customer relations, gathering information, scheduling services, answering billing questions, and working with service and sales teams.
Rentokil North America offers a professional trajectory with opportunities for growth, competitive pay, performance incentives, and comprehensive benefits starting day one for full-time colleagues.
Matching Summary
Match Score: 85
Rentokil North America is seeking a Customer Service Representative I for their Pascagoula location. The role involves assisting customers with service inquiries and scheduling, while also providing an opportunity for career growth within a supportive company culture.
Skills & Requirements
Must-have
Maintain good customer relations
Gather information to solve problems
Confirm and schedule services
Answer billing questions
Work as a team
Pleasant phone voice
Multitasking skills
Attention to detail
Nice-to-have
Sell value of services
Suggest service upgrades
Empathy for customer concerns
Professional demeanor
Key Requirements
High school diploma or GED
Excellent listening and communication skills
Ability to speak clearly and be understood
Ability to enter accurate data while speaking
Calm under pressure
Available to work Monday-Friday and Saturdays as needed