Customer Service Representative - Patient Registration

R1 RCM Inc.

Plainfield, IN, United States
Base: $15.50 - $23.21 ph; bonus/equity: not specif...
Customer service experience
Answering phones
Working on computers
As our Customer Service Representative, you’ll work to help our patients check into the hospital

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital.
  • You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
  • This is just the first step of your healthcare career at R1 RCM Inc.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital.

Salary

Base: $15.50 - $23.21 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Customer service experience
  • Answering phones
  • Working on computers
  • Collecting information accurately
  • Listening with compassion
  • Fast-paced work environment

Nice-to-have

  • Quick study with technology
  • Comfortable working across multiple programs
  • Build rapport in real time
  • Expect the unexpected

Key Requirements

  • High School Diploma or GED
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter