As a Messenger at Tivoli Maiorana Belém, you will be responsible for managing all aspects and functions of the Reception department, according to the standards established by the company, the brand, and its certifiers
Job Summary
As a Messenger at Tivoli Maiorana Belém, you will be responsible for managing all aspects and functions of the Reception department, according to the standards established by the company, the brand, and its certifiers.
Key activities include offering a cordial reception to guests, assisting with arrivals and departures, carrying luggage, and presenting hotel facilities.
The role requires maintaining the lobby organized, ensuring luggage security, updating the logbook, and handling guest requests for external services.
Matching Summary
As a Messenger at Tivoli Maiorana Belém, you will be responsible for managing all aspects and functions of the Reception department, according to the standards established by the company, the brand, and its certifiers.
Skills & Requirements
Must-have
Guest reception and assistance
Luggage handling
Lobby organization
Message and document delivery
Luggage security and organization
Nice-to-have
Passion for serving
Attention to detail and speed
Teamwork and minimal supervision
Confidentiality of information
Enthusiasm and engagement
Key Requirements
High school diploma
Proficiency in Portuguese (conversation, writing, and reading)
Familiarity with hotel protocols and service etiquette