Area Service Professional

Abbott

Petaling Jaya, Selangor, Malaysia
Not specified; not specified; not specified
Bachelor's degree in engineering or medical technology
Experience in technical service within ivd industry
Strong understanding of instrument hardware principles
This role is responsible for Level 3 operations on Abbott's diagnostic instruments and automation hardware to ensure high-quality service delivery

Job Summary

  • This role is responsible for Level 3 operations on Abbott's diagnostic instruments and automation hardware to ensure high-quality service delivery.
  • The position involves conducting thorough customer entrance interviews, identifying critical process gaps, and recommending improvements to enhance workflows.
  • Abbott offers career development opportunities within a globally recognized company that prioritizes diversity and work-life balance.

Matching Summary

This role is responsible for Level 3 operations on Abbott's diagnostic instruments and automation hardware to ensure high-quality service delivery.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Bachelor's degree in engineering or medical technology
  • Experience in technical service within IVD industry
  • Strong understanding of instrument hardware principles
  • Proficiency in Microsoft technologies and Windows virtualization
  • Familiarity with ASTM and HL7 communication protocols

Nice-to-have

  • Fundamental knowledge in Power BI
  • Fresh graduates welcome to apply
  • Curious mindset and analytical thinking
  • Ability to drive continuous improvement initiatives
  • Excellent interpersonal and influencing skills

Key Requirements

  • Bachelor's degree in engineering, electrical, mechanical, medical technology, or Biochemistry
  • Technical service experience in the IVD industry
  • Knowledge of laboratory instruments and systems
  • No specific years of experience required as fresh graduates are welcome

Work Rights

Not specified

Tailored Resume

Cover Letter