Thalamus is seeking a customer service representative for a consulting assignment in Östersund, Sweden. The ideal candidate should have prior customer service experience, particularly in handling phone interactions, and should thrive in a structured, service-oriented environment
Job Summary
The role involves daily contact with customers primarily via phone, email, and case management systems.
Candidates must be calm, structured, and professional even during high-pressure situations.
The company offers a secure employment contract, collective agreement, pension, insurance, and development opportunities.
Matching Summary
Match Score: 85
Thalamus is seeking a customer service representative for a consulting assignment in Östersund, Sweden. The ideal candidate should have prior customer service experience, particularly in handling phone interactions, and should thrive in a structured, service-oriented environment.
Salary
Fixed monthly salary; Collective agreement (TechSverige); Pension and insurance included
Skills & Requirements
Must-have
Experience in customer service or support roles
Strong telephone communication skills
Ability to work structured and follow routines
Good Swedish language proficiency in speech and writing
Basic computer and administrative skills
Nice-to-have
Interest in IT and troubleshooting
Problem-solving mindset
Team player with ability to work independently
Passion for helping people and service excellence
Key Requirements
Previous experience in customer service or reception roles