National Health Transport is a leading private ambulance service providing critical ALS, BLS, and CCT transport services across Florida
Job Summary
National Health Transport is a leading private ambulance service providing critical ALS, BLS, and CCT transport services across Florida.
The Director of Dispatch Operations will oversee a team of approximately 40 dispatchers and call takers, driving performance and service quality through technology and innovation.
The role offers competitive compensation and the opportunity to lead a critical function within a growing organization committed to improving patient care and emergency response.
Matching Summary
National Health Transport is a leading private ambulance service providing critical ALS, BLS, and CCT transport services across Florida.
Skills & Requirements
Must-have
24/7 dispatch operations management
Team leadership and supervision
Operational policy development
Performance monitoring and improvement
AI-driven technology adoption
Scheduling for peak demand coverage
Nice-to-have
Forward-thinking leadership
Process innovation and streamlining
Collaboration with senior leadership
Quality assurance program management
Remote and in-office team motivation
Key Requirements
Minimum 5 years dispatch management experience
Experience supervising large 24/7 teams
Familiarity with CAD systems
EMT or Paramedic certification preferred
Willingness to work evenings and be onsite during emergencies