Aps-3: Senior It Customer Support Technician

KBR Inc

Goose Creek, South Carolina, US
Fully remote
Diagnose and resolve it problems
Support 500+ personnel
Maintain local user accounts
The KBR APS-3 Program supports the Army’s power projection doctrine and resources by maintaining prepositioned stocks at the Army Field Support Battalion - Charleston

Job Summary

  • The KBR APS-3 Program supports the Army’s power projection doctrine and resources by maintaining prepositioned stocks at the Army Field Support Battalion - Charleston.
  • The Senior IT Customer Support Technician provides comprehensive support specializing in diagnosing and resolving IT-related problems for over 400 personnel.
  • KBR offers competitive lifestyle benefits including a 401K plan with company match, medical, dental, vision, and life insurance, supporting career advancement through professional training.

Matching Summary

The KBR APS-3 Program supports the Army’s power projection doctrine and resources by maintaining prepositioned stocks at the Army Field Support Battalion - Charleston.

Skills & Requirements

Must-have

  • Diagnose and resolve IT problems
  • Support 500+ personnel
  • Maintain local user accounts
  • Test and validate applications
  • Develop operational instructions
  • Track hardware and inventory

Nice-to-have

  • Effective communication and teamwork
  • Professional behavior and appearance
  • Career advancement support
  • Zero Harm culture

Key Requirements

  • Associate's degree OR four years related experience
  • Must be a U.S. Citizen
  • Must be able to obtain and maintain a DoD Common Access Card (CAC)
  • Must possess a valid State Driver’s License

Work Rights

Must be a U.S. Citizen

Tailored Resume

Cover Letter