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Destination Pet is seeking a Customer Service Representative at Woof Pet Resort in Shrewsbury, MA. The ideal candidate should be pet and people-oriented, capable of multitasking in a fast-paced environment, and able to provide exceptional service to pet parents.
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Job Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
Your responsibilities will include welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins/check-outs, and handling cash and cards.
Pay starts at $16-$18.00/hour DOE + tips, and we offer a supportive team environment where we're all in this together.
Matching Summary
Match Score: 75
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Destination Pet is seeking a Customer Service Representative at Woof Pet Resort in Shrewsbury, MA. The ideal candidate should be pet and people-oriented, capable of multitasking in a fast-paced environment, and able to provide exceptional service to pet parents.
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Salary
Base: $16-$18.00/hour DOE; Bonus/Equity: tips; Benefits: Not specified
Skills & Requirements
Must-have
handling phones and customers
greeting pet parents and pets
maintaining a clean lobby
responding to complaints professionally
escorting pet guests to enclosures
Nice-to-have
fluent in human and hound
juggling phones and muddy paws
people-person and pet-person
Key Requirements
High school diploma or equivalent required
1+ year of customer service experience preferred
Availability on evenings, weekends, and holidays required