Manage the day-to-day operations, ensuring quality service standards are met and the guest experience is exceptional
Job Summary
Manage the day-to-day operations, ensuring quality service standards are met and the guest experience is exceptional.
Create a positive atmosphere for guests by responding to all guest requests, problems, complaints, and/or accidents at all F&B outlets in an attentive, courteous, and efficient manner including follow up to ensure guest satisfaction.
Control costs by conducting daily/monthly par checks and inventory to review portion control, reduce waste, and ensure no interruption of service.
Matching Summary
Manage the day-to-day operations, ensuring quality service standards are met and the guest experience is exceptional.
Skills & Requirements
Must-have
Manage F&B outlets
Ensure positive guest retention
Wine and spirits knowledge
Train and coach staff
Uphold quality service standards
Nice-to-have
Enthusiastic, fun, and energetic
Take work seriously but not themselves
Bar and craft cocktail experience
Key Requirements
Minimum two years in Assistant Manager or Manager role