As Service Manager at FLIR Sweden AB (Täby), you will lead a skilled team of thermography service technicians and Customer Service Representatives (CSRs)
Job Summary
As Service Manager at FLIR Sweden AB (Täby), you will lead a skilled team of thermography service technicians and Customer Service Representatives (CSRs).
Your leadership will directly impact customer satisfaction, operational efficiency, and revenue performance, while fostering collaboration across regional teams and adjacent departments.
A leadership role where you shape and develop a high-performing Service team.
Matching Summary
As Service Manager at FLIR Sweden AB (Täby), you will lead a skilled team of thermography service technicians and Customer Service Representatives (CSRs).
Skills & Requirements
Must-have
lead skilled team
deliver repair calibration restoration services
establish business goals
optimize resources
drive growth
track and report KPIs
manage operating expenditures
Nice-to-have
thrive on making an impact
excitement of being on a team that wins
fostering collaboration
professional development
supportive culture
Key Requirements
Bachelor’s degree in electronics technology
Significant experience in thermography service
Extensive leadership experience
Experience working within an ISO 9001 environment
Familiarity with Global Trade Compliance policies
Hands-on experience with SAP PR1 Customer Service Module
Proven ability to analyze requirements and develop processes/policies
Experience in developing and managing operating budgets
In-depth knowledge of metrology and calibration laboratory operations
Work Rights
Requires access to export-controlled information or items