Case Manager - Specialised Insurance

EML

Sydney, Australia
Fully remote
Manage physical and psychological claims
End-to-end claims process
Customer-centric approach
As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process

Job Summary

  • As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.
  • Your empathetic and supportive approach will help injured workers navigate their recovery journey with confidence.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership.

Matching Summary

As a Case Manager, you will work with a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.

Skills & Requirements

Must-have

  • manage physical and psychological claims
  • end-to-end claims process
  • customer-centric approach
  • stakeholder liaison
  • recovery and return to work planning

Nice-to-have

  • empathetic and supportive approach
  • values-driven environment
  • learning culture
  • diversity and inclusion

Key Requirements

  • extensive customer service experience
  • allied health background
  • case management experience
  • permanent, full-time position

Work Rights

Not specified

Tailored Resume

Cover Letter