Automation Support Manager

Wpp

Chennai, India
On-site
Manage 10-15 support engineers
Automation support projects
Process analysis and improvement
WPP is seeking an Automation Support Manager for its Chennai office to oversee the Global Automation Operations Centre (AOC) program. The role involves managing support engineers, ensuring the effective delivery of automation projects, and fostering a culture of continuous improvement

Job Summary

  • You will play a crucial role in solution delivery and day-to-day technology management of the Global Automation Operations Centre (AOC) program.
  • You will manage multiple delivery teams (support engineers) involving internal and external engineering and technology partners.
  • Our primary goal is to drive measurable business outcomes and grow our contribution, and we must earn our right to exist.

Matching Summary

Match Score: 85

WPP is seeking an Automation Support Manager for its Chennai office to oversee the Global Automation Operations Centre (AOC) program. The role involves managing support engineers, ensuring the effective delivery of automation projects, and fostering a culture of continuous improvement.

Skills & Requirements

Must-have

  • Manage 10-15 support engineers
  • Automation support projects
  • Process analysis and improvement
  • Continuous learning and improvement
  • Multi-tier support for automated systems
  • JIRA Service Desk
  • ITSM & DevOps tools

Nice-to-have

  • Creative transformation company
  • Drive measurable business outcomes
  • Small, scrappy group
  • Get our hands in the dirt

Key Requirements

  • 7 years+ automation operations experience
  • Mid-level certified or equivalent experience in automation tech stack
  • ITSM/ITIL credentials or equivalent certification
  • CASM or CAISM certification
  • PL-900: Power Platform Fundamental certification
  • AZ-900: Azure Portal Fundamentals certification

Work Rights

Not specified

Tailored Resume

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