Principal Product Designer

Intercom

Berlin, Germany
Competitive salary; annual bonus + equity included...
Hybrid (3 days in-office per week)
Shipped complex software products
Designs for multiple surfaces including ai
End-to-end systems thinking
Intercom is seeking a Principal Product Designer for their Berlin office, focusing on enhancing customer service through AI-driven solutions. The role emphasizes hands-on design execution and innovation, requiring a strong background in product design across multiple platforms

Job Summary

  • Intercom is hiring a Principal Product Designer to push the boundaries of product craft for their AI agent Fin.
  • The role requires a world-class individual contributor who balances speed with obsession over the last 1% of detail.
  • Candidates will own end-to-end design for high-impact product areas while maintaining high standards of craft.

Matching Summary

Match Score: 85

Intercom is seeking a Principal Product Designer for their Berlin office, focusing on enhancing customer service through AI-driven solutions. The role emphasizes hands-on design execution and innovation, requiring a strong background in product design across multiple platforms.

Salary

Competitive salary; Annual bonus and equity included; Generous paid time off above statutory minimum

Skills & Requirements

Must-have

  • Shipped complex software products
  • Designs for multiple surfaces including AI
  • End-to-end systems thinking
  • Understands engineering and builds prototypes
  • Strong taste in visual design
  • Operates with high autonomy

Nice-to-have

  • Passion for pixel-perfect execution
  • Ability to tell compelling stories
  • Experience mentoring other designers
  • Comfort with ambiguity and open-endedness

Key Requirements

  • Deep craft specialist experience
  • Proven track record shipping complex software
  • Ability to prototype using Framer or code

Work Rights

Not specified

Tailored Resume

Cover Letter