Customer Success Agent

Brink's Incorporated

Louisville, US
$23-$25 hourly; not specified; not specified ph
On-site
Respond to customer inquiries
Resolve customer issues
Handle customer complaints
As the Agent, Customer Success under the general guidance of the Supervisor, Customer Success and Manager, Customer Success your mission is to deliver exceptional customer service while educating the customer on all features and functions of BRINKS/PAI

Job Summary

  • As the Agent, Customer Success under the general guidance of the Supervisor, Customer Success and Manager, Customer Success your mission is to deliver exceptional customer service while educating the customer on all features and functions of BRINKS/PAI.
  • Professionally handle high volume incoming inquiries from customers while providing outstanding, accurate customer service through multiple channels by answering or resolving all questions or concerns.
  • Build positive and long-term relationships for business growth; understand their business objectives by providing exemplary support.

Matching Summary

As the Agent, Customer Success under the general guidance of the Supervisor, Customer Success and Manager, Customer Success your mission is to deliver exceptional customer service while educating the customer on all features and functions of BRINKS/PAI.

Salary

$23-$25 hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Respond to customer inquiries
  • Resolve customer issues
  • Handle customer complaints
  • Adhere to company policies
  • Maintain customer information

Nice-to-have

  • Interpersonal Savvy
  • Learning on the Fly
  • Perseverance
  • Problem Solving
  • Time Management

Key Requirements

  • High School diploma or GED
  • 2 years call center experience
  • Excellent computer skills
  • Excellent language skills
  • Excellent reasoning skills
  • Excellent multi-tasking skills

Work Rights

Not specified

Tailored Resume

Cover Letter