Warranty Project Manager_2

ABB UK

Houston, TX, United States
Not specified; benefits: health, life & disability...
Hybrid
Manage warranty claims end-to-end
Coordinate with internal and external vendors
Review claims per contractual terms
The Warranty Project Manager serves as the primary customer contact for warranty issues, ensuring timely and accurate resolution while acting as a strong advocate for customer needs

Job Summary

  • The Warranty Project Manager serves as the primary customer contact for warranty issues, ensuring timely and accurate resolution while acting as a strong advocate for customer needs.
  • This role requires coordinating with vendors, field technicians, and internal teams to validate claims, prioritize cases, and minimize customer downtime.
  • Candidates must possess a Bachelor's degree in engineering or related fields with at least 3 years of experience in project management, engineering, or manufacturing.

Matching Summary

The Warranty Project Manager serves as the primary customer contact for warranty issues, ensuring timely and accurate resolution while acting as a strong advocate for customer needs.

Salary

Not specified; Benefits: Health, Life & Disability, 401k with company contributions, 11 paid holidays, parental leave up to 6 weeks

Skills & Requirements

Must-have

  • Manage warranty claims end-to-end
  • Coordinate with internal and external vendors
  • Review claims per contractual terms
  • Maintain detailed project records
  • Ensure HSE compliance standards

Nice-to-have

  • Strong problem-solving skills
  • Customer service orientation
  • Continuous process improvement mindset
  • Creative issue resolution abilities
  • High attention to detail

Key Requirements

  • Bachelor degree in electrical/energy/mechanical engineering preferred
  • Minimum 3 years of project management or engineering experience
  • Must have work authorization to work in the US

Work Rights

Must have work authorization to work in the US

Tailored Resume

Cover Letter