Responsible for ensuring a high level of satisfaction and increased revenue through building and maintaining effective long-term relationships with a defined customer base or intermediary
Job Summary
Responsible for ensuring a high level of satisfaction and increased revenue through building and maintaining effective long-term relationships with a defined customer base or intermediary.
Provide consultative recommendation through analysis of Claims & Utilisation reports and propose measures to clients to better manage cost.
Collaborate proactively and transparently with internal stakeholders to optimize the customer experience.
Matching Summary
Responsible for ensuring a high level of satisfaction and increased revenue through building and maintaining effective long-term relationships with a defined customer base or intermediary.
Skills & Requirements
Must-have
Client relationship management
Sales and profitability targets
Analysis of Claims & Utilisation reports
Internal stakeholder collaboration
Customer experience optimization
Proposing new products or initiatives
Nice-to-have
Inspiring meaningful connections
Purpose-led brand positioning
Adaptable and versatile working style
Independent and energetic
Passionate and performance driven
Key Requirements
Degree in business or equivalent
Relevant commercial, client-facing experience
Strong presentation, planning, organization, and analytical skills
Ability to handle customer complaints and requests