Patient Service Representative (psr), Specialty Clinics

Acathospital

Aurora St. Luke's Medical Center
$19.80 - $31.20; bonus/equity: not specified; bene...
**
Electronic medical records (emr/ehr)
Knowledge of medical terminology
Patient intake and complex scheduling
** Advocate Health is seeking a full-time Patient Service Representative for their Specialty Clinics at Aurora St. Luke's Medical Center. The role requires proficiency in electronic medical records and medical terminology, focusing on patient intake, scheduling, and providing exceptional customer service. **

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.

Matching Summary

Match Score: 75

** Advocate Health is seeking a full-time Patient Service Representative for their Specialty Clinics at Aurora St. Luke's Medical Center. The role requires proficiency in electronic medical records and medical terminology, focusing on patient intake, scheduling, and providing exceptional customer service. **

Salary

$19.80 - $31.20; Bonus/Equity: Not specified; Benefits: Comprehensive suite of Total Rewards

Skills & Requirements

Must-have

  • Electronic Medical Records (EMR/EHR)
  • Knowledge of Medical Terminology
  • Patient Intake and Complex Scheduling
  • HIPAA Compliance
  • Insurance Basics Knowledge
  • Government Agency Compliance

Nice-to-have

  • Extraordinary Customer Service
  • Service Recovery Skills
  • Independent Thinking and Problem-Solving
  • Collaborative Work Ethic
  • Proactive Issue Communication

Key Requirements

  • High School Diploma or GED
  • Proficiency in Electronic Medical Records (EMR/EHR)
  • Clinic EPIC Knowledge
  • Ability to manage high-volume workloads
  • Excellent customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter