Specialized Customer Success Manager, Clm (evisort)

Workday

Denver, CO, USA
Base: $95,000 - $142,600 usd (denver); + locations...
Fully remote
3+ years customer success experience
3+ years contract lifecycle management clm experience
Saas environment customer relationship management
This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of Workday's AI-powered CLM solution

Job Summary

  • This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of Workday's AI-powered CLM solution.
  • The team is united in a mission to help customers realize meaningful value from emerging high-impact products using a consistent Customer Success framework.
  • Candidates will work within a culture rooted in integrity, empathy, and shared enthusiasm while tackling big challenges with bold ideas and genuine care.

Matching Summary

This role serves as a strategic partner guiding customers through workflow redesign and process optimization to unlock the full value of Workday's AI-powered CLM solution.

Salary

Base: $95,000 - $142,600 USD (Denver); Additional locations: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus and annual refresh stock grants

Skills & Requirements

Must-have

  • 3+ years Customer Success experience
  • 3+ years Contract Lifecycle Management CLM experience
  • SaaS environment customer relationship management
  • AI-powered workflow adoption expertise
  • Executive stakeholder engagement skills

Nice-to-have

  • Curious minds and courageous collaborators
  • Sun-drenched optimism and drive
  • Experience in evolving incubating environments
  • Ability to travel up to 10%
  • Data-driven value storytelling

Key Requirements

  • 3+ years in customer-facing services role
  • 3+ years managing customer relationships for adoption
  • 3+ years Contract Lifecycle Management (CLM) experience required

Work Rights

Not specified

Tailored Resume

Cover Letter