Sr. Specialist Ii, Gainsight Administrator

NextGen Healthcare

Not specified
Gainsight platform administration
Lead team of system administrators
Data integration and etl workflows
NextGen Healthcare is seeking a Sr. Specialist II, Gainsight Administrator, responsible for the management and optimization of system platforms to support various stakeholders. The ideal candidate will have extensive experience in platform administration, team leadership, and the ability to translate business needs into technical solutions

Job Summary

  • The role involves serving as the primary administrator for system platforms to ensure effective support for functional and cross-functional stakeholders.
  • Candidates will lead a team of three system administrators while overseeing sprint planning, backlog grooming, and project execution.
  • Responsibilities include developing dashboards and reports to provide actionable insights into customer engagement, risk, and retention.

Matching Summary

Match Score: 85

NextGen Healthcare is seeking a Sr. Specialist II, Gainsight Administrator, responsible for the management and optimization of system platforms to support various stakeholders. The ideal candidate will have extensive experience in platform administration, team leadership, and the ability to translate business needs into technical solutions.

Skills & Requirements

Must-have

  • Gainsight platform administration
  • Lead team of system administrators
  • Data integration and ETL workflows
  • Customer lifecycle management
  • Dashboard and health score development

Nice-to-have

  • Experience with Journey Orchestrator
  • Strong analytical and organizational skills
  • Culture of operational excellence
  • Continuous improvement mindset
  • Effective communication with executives

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 6-8 years of platform administration experience
  • Demonstrated experience leading technical teams

Work Rights

Not specified

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