Site Support Manager

Leidos UK

Springfield, VA, US
Base: $131,300.00 - $237,350.00; bonus/equity: not...
Onsite
It site support service delivery
Hardware lifecycle management
Collaboration services
Provides enterprise oversight for IT site support service delivery across TSA facilities supporting the End User Services Division (EUSD)

Job Summary

  • Provides enterprise oversight for IT site support service delivery across TSA facilities supporting the End User Services Division (EUSD).
  • Ensures consistent, high-quality delivery of onsite IT support, dispatch services, hardware lifecycle management, and collaboration services aligned with TSA mission priorities.
  • At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success.

Matching Summary

Provides enterprise oversight for IT site support service delivery across TSA facilities supporting the End User Services Division (EUSD).

Salary

Base: $131,300.00 - $237,350.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • IT site support service delivery
  • hardware lifecycle management
  • collaboration services
  • escalation management
  • performance monitoring
  • process improvement

Nice-to-have

  • disrupt, provoke, and refuse to fail
  • outthink, outbuild, and outpace
  • mission demands it

Key Requirements

  • BA/BS in technical or management discipline
  • 10 years IT service delivery experience
  • 7 years managing multi-site operations
  • Experience leading distributed service delivery teams
  • TSA Suitability
  • Secret clearance

Work Rights

TSA Suitability and Secret clearance

Tailored Resume

Cover Letter