Front Desk Agent | Courtyard By Marriott Faro Blanco Resort

Courtyard By Marriott Faro Blanco Resort

Marathon, FL, United States
**
Guest check-in and check-out
Handle guest complaints
Payment and cash handling
** The Courtyard by Marriott Faro Blanco Resort is seeking a Front Desk Agent to provide exceptional guest service, handle check-ins and check-outs, and address guest complaints. The ideal candidate should have customer service experience, preferably in the hospitality industry, and be able to work flexible hours, including weekends and holidays. **

Job Summary

  • Process all check-ins and check-outs according to established hotel requirements.
  • Handle guest complaints ensuring guest satisfaction.
  • Provide superior guest services including check-in/check-out hotel guests courteously and efficiently.

Matching Summary

Match Score: 75

** The Courtyard by Marriott Faro Blanco Resort is seeking a Front Desk Agent to provide exceptional guest service, handle check-ins and check-outs, and address guest complaints. The ideal candidate should have customer service experience, preferably in the hospitality industry, and be able to work flexible hours, including weekends and holidays. **

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Handle guest complaints
  • Payment and cash handling
  • Daily report generation

Nice-to-have

  • Knowledge of local attractions
  • Friendly and professional demeanor
  • Team collaboration

Key Requirements

  • High school graduate or equivalent
  • Minimum one year customer service experience
  • Previous hotel experience preferred
  • Computer experience preferred
  • Bilingual English/Spanish a plus

Work Rights

Not specified

Tailored Resume

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