Contract Officer, Customer Service Center (cashier Role, 12 Months Contract)
Prudential
Not specified (assumed hybrid based on typical customer service roles).
Cashier counter operation
Process information and payments
Respond to customer feedback
Prudential is seeking a Contract Officer for their Customer Service Center, specifically for a cashier role on a 12-month contract. The position requires customer service experience and strong interpersonal skills, focusing on processing payments and handling customer inquiries efficiently
Job Summary
This role will provide and process information/payments in response to customers’ enquiries (face-to-face), concerns and requests in day-to-day cashier counter operation effectively and efficiently.
Respond to customer feedback in a timely and professional manner to enhance customers’ satisfaction.
Prudential is an equal opportunity employer.
Matching Summary
Match Score: 75
Prudential is seeking a Contract Officer for their Customer Service Center, specifically for a cashier role on a 12-month contract. The position requires customer service experience and strong interpersonal skills, focusing on processing payments and handling customer inquiries efficiently.
Skills & Requirements
Must-have
cashier counter operation
process information and payments
respond to customer feedback
handle customer dissatisfaction
insurance products and services
Nice-to-have
partners for every life
diversity is celebrated
support people's career ambitions
work with people of diverse backgrounds
Key Requirements
Form 7 or above
1-3 years of experience
Good written/spoken English and Chinese (Including Mandarin)