Customer Service Representative

EML

Parramatta, Australia
Not specified; not specified; generous employee be...
Fully remote
Inbound and outbound call handling
Claim administration duties
Microsoft office suite proficiency
You will play an integral part within a supportive business unit helping make a positive impact on an injured worker's life

Job Summary

  • You will play an integral part within a supportive business unit helping make a positive impact on an injured worker's life.
  • The role involves assisting workers and employers with the claim process to ensure timely access to required services for recovery.
  • EML offers comprehensive benefits including up to 16 weeks paid parental leave, a corporate wellbeing program, and flexible work-from-home options.

Matching Summary

You will play an integral part within a supportive business unit helping make a positive impact on an injured worker's life.

Salary

Not specified; Not specified; Generous employee benefits included

Skills & Requirements

Must-have

  • Inbound and outbound call handling
  • Claim administration duties
  • Microsoft Office Suite proficiency

Nice-to-have

  • High level of empathy for clients
  • Solution focused mindset
  • Comfortable with multi-system environment

Key Requirements

  • Full time permanent position commencing April 20th 2026
  • Based in Parramatta office with remote flexibility

Work Rights

Not specified

Tailored Resume

Cover Letter