Tcs Planner German

Solenis

Salesforce service cloud
SAP
Plan and dispatch emergency services
The Technical Customer Service Planner ensures smooth and effective service planning, scheduling, and coordination of field service operations at customer sites

Job Summary

  • The Technical Customer Service Planner ensures smooth and effective service planning, scheduling, and coordination of field service operations at customer sites.
  • Key responsibilities include planning and dispatching emergency, installation, and scheduled maintenance services using Salesforce Service Cloud and SAP.
  • Solenis offers competitive compensation, comprehensive benefits including meal vouchers, life insurance, private medical care, and numerous opportunities for professional growth and development.

Matching Summary

The Technical Customer Service Planner ensures smooth and effective service planning, scheduling, and coordination of field service operations at customer sites.

Skills & Requirements

Must-have

  • Salesforce Service Cloud
  • SAP
  • Plan and dispatch emergency services
  • Mass-load equipment records
  • Generate service orders in SAP

Nice-to-have

  • Service-level reporting
  • Customer portal updates
  • Social and service-oriented mindset
  • Innovative solutions

Key Requirements

  • Fluent in German and English
  • Bachelor’s degree or equivalent
  • Experience in technical service planning
  • Hands-on experience with ERP systems

Work Rights

Not specified

Tailored Resume

Cover Letter