Telecommunications Operator I - Sundays

bwh.harvard.edu

Dover, NH, US
Base: $17.71 - $20.82phly; bonus/equity: not speci...
Fully remote
Operate hospital phone system
Relay emergency codes promptly
Provide customer service support
Mass General Brigham supports patient care, research, teaching, and community service through high-performing teams

Job Summary

  • Mass General Brigham supports patient care, research, teaching, and community service through high-performing teams.
  • The Telecommunications Operator ensures smooth hospital operations by managing calls, relaying messages, and handling emergencies accurately.
  • Competitive base pay is offered along with comprehensive benefits, career advancement opportunities, and recognition programs.

Matching Summary

Mass General Brigham supports patient care, research, teaching, and community service through high-performing teams.

Salary

Base: $17.71 - $20.82/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits and bonuses as applicable

Skills & Requirements

Must-have

  • Operate hospital phone system
  • Relay emergency codes promptly
  • Provide customer service support
  • Maintain communication records
  • Coordinate with hospital teams
  • Work Sunday evening shift

Nice-to-have

  • Good interpersonal skills
  • Ability to prioritize rationally
  • Confident decision making
  • Commitment to outstanding service

Key Requirements

  • High School Diploma or Equivalent
  • 2-3 years customer service or call-center experience preferred
  • Onsite work required
  • Evening shift availability on Sundays

Work Rights

Not specified

Tailored Resume

Cover Letter