Competitive salary; annual bonus based on performa...
On-site
2 years customer experience experience
Strong analytical thinking skills
Fluency in greek language
Superbet Group is seeking a Crx Lead in Greece to enhance customer experience through data analysis and customer journey mapping. The ideal candidate should have at least two years of relevant experience, strong analytical skills, and fluency in Greek and English
Job Summary
The company is building The Playstack technology platform to power the next generation of sports, gaming, and fan experiences across Europe and Latin America.
The role involves monitoring customer feedback, identifying friction maps in critical journey steps, and tracking CX performance indicators.
Candidates will prepare reports on customer behavior trends while enjoying flexible work arrangements and comprehensive health insurance.
Matching Summary
Match Score: 85
Superbet Group is seeking a Crx Lead in Greece to enhance customer experience through data analysis and customer journey mapping. The ideal candidate should have at least two years of relevant experience, strong analytical skills, and fluency in Greek and English.
Salary
Competitive salary; Annual bonus based on performance; Comprehensive health, dental, and vision insurance included
Skills & Requirements
Must-have
2 years customer experience experience
Strong analytical thinking skills
Fluency in Greek language
Very good English level
Ability to analyze feedback data
Nice-to-have
Customer centric mindset
Solid communication skills
Problem solving abilities
Experience with VoC reports
Key Requirements
2 years proven experience in customer experience roles