Senior Associate Quality Complaints

Amgen UK

Unknown, United Kingdom
Global complaint process management
Quality operating standards compliance
Complaint investigation and evaluation
Own and implement the end-to-end global complaint process and management system, ensuring appropriate business connection across Amgen

Job Summary

  • Own and implement the end-to-end global complaint process and management system, ensuring appropriate business connection across Amgen.
  • Conduct low to medium complexity complaint investigations and evaluate product complaint records for alignment with applicable procedures.
  • Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Matching Summary

Own and implement the end-to-end global complaint process and management system, ensuring appropriate business connection across Amgen.

Skills & Requirements

Must-have

  • Global complaint process management
  • Quality operating standards compliance
  • Complaint investigation and evaluation
  • Controlled document review/approval

Nice-to-have

  • Continuous improvement through market feedback
  • Analytical skills for complex situations
  • Collaborative and science-based culture

Key Requirements

  • Master’s degree and 1-3 years Quality experience OR Bachelor’s degree and 3-5 years Quality experience OR Diploma and 7-9 years Quality experience
  • Quality and/or manufacturing experience in biotech, medical device or pharmaceutical industry
  • Familiarity with basic project management tools
  • Understanding of QMS requirements

Work Rights

Not specified

Tailored Resume

Cover Letter