Complex Claims Examiner

AIG

Hong Kong, Hong Kong
Employee compensation claims handling
Coverage determination
Quantum analysis
Managing key employee compensation claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service

Job Summary

  • Managing key employee compensation claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service.
  • Working with Team Manager/Senior Adjuster to ensuring effective vendor and litigation management on Complex claims within a personal allocation.
  • At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential.

Matching Summary

Managing key employee compensation claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service.

Skills & Requirements

Must-have

  • employee compensation claims handling
  • coverage determination
  • quantum analysis
  • legal liability assessment
  • vendor and litigation management
  • policy interpretation

Nice-to-have

  • customer focused claim resolution
  • proactive claims handling
  • continuous improvement
  • culture of inclusion
  • responsive, fair and professional service

Key Requirements

  • basic standard of technical claims competence
  • handling moderate to lower complexity complex claims
  • claims allocated within agreed level of authority limit

Work Rights

Not specified

Tailored Resume

Cover Letter