Patient Service Representative - Cardiovascular Center, Westwood
UCLA Health
Los Angeles, CA, United States
Base: $30.36 - $43.49 hourly; bonus/equity: not sp...
On-site
Ability to set priorities accurately
Verbal communication skills for complex problems
Diplomatic interaction with diverse patient populations
This role serves as a direct liaison between patients and Cardiology physicians within the UCLA Health system
Job Summary
This role serves as a direct liaison between patients and Cardiology physicians within the UCLA Health system.
The incumbent is responsible for facilitating patient access, communicating with referring physicians, and providing follow-up via telephone and EPIC/Care Connect.
Candidates must demonstrate the ability to creatively integrate competing demands while maintaining productive working relationships across various social and cultural backgrounds.
Matching Summary
This role serves as a direct liaison between patients and Cardiology physicians within the UCLA Health system.
Salary
Base: $30.36 - $43.49 hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Ability to set priorities accurately
Verbal communication skills for complex problems
Diplomatic interaction with diverse patient populations
Telephone follow-up and EPIC system usage
Nice-to-have
Knowledge of specific specialty practice workflows
Familiarity with authorization process and managed care
Understanding of University system services and programs
Key Requirements
No specific degree or certification listed in text