Senior Specialist, Order Processing, Stc/ltc

Stryker Corporation

Hybrid
Order processing
Customer service
Data entry to system
Stryker Corporation is seeking a Senior Specialist for Order Processing in a hybrid work environment. The role involves processing orders, responding to customer inquiries, and optimizing order processing, particularly in the Short-Term Care (STC) business

Job Summary

  • Process daily incoming orders, input order information to system, and proceed with releasing orders to warehouse.
  • Respond to customer inquiries via email and telephone, and perform customer service duties in cooperation with the outsourcing company.
  • Lead the optimization of order processing, focusing on STC business, and develop business improvement plans to increase auto-book rate and reduce processing time.

Matching Summary

Match Score: 85

Stryker Corporation is seeking a Senior Specialist for Order Processing in a hybrid work environment. The role involves processing orders, responding to customer inquiries, and optimizing order processing, particularly in the Short-Term Care (STC) business.

Skills & Requirements

Must-have

  • Order processing
  • Customer service
  • Data entry to system
  • Warehouse shipping instructions
  • Respond to customer inquiries
  • Excel/Power BI data analysis

Nice-to-have

  • Team collaboration
  • Leadership potential
  • Continuous improvement mindset
  • Medical device business knowledge

Key Requirements

  • Customer Service or Sales Assistant experience
  • Logical Thinking skill
  • PC skills (Excel, Word, PowerPoint)
  • Power BI, SQL (Optional)
  • Report writing skill

Work Rights

Not specified

Tailored Resume

Cover Letter